*excluding Lana’s services, cuts and blow outs.
We do firmly believe in our concept of beauty & hair care treatments. We guarantee all services performed in our salon.
2 week – Haircut guarantee.
2 week – Hair color guarantee.
Within these limits, please call and an appointment will be made at the earliest possible time to make any adjustments with no additional charge to you.
We kindly ask that any changes and cancellations be made 24 hours before your scheduled appointment. Any guests who no-show, cancel, or attempt to reschedule within 24 hours of their scheduled appointment will be charged 50% of the scheduled service total, as we are not provided enough time to fill that space at such late notice.
Chemical Services, Hair Integrity & Salon Policy
At Shear Bliss NYC, the health and integrity of your hair are always our highest priority. Every color service is customized using professional products, advanced techniques, and carefully selected formulas to achieve the best possible result while preserving the condition of your hair.
However, it is important to understand that all chemical hair services—including lightening, highlighting, balayage, permanent color, glosses, toners, keratin treatments, smoothing treatments, and other professional services—alter the structure of the hair.
Even the most advanced, low-pH, acidic, or bond-building technologies work by creating controlled chemical changes within the hair. As a result, some degree of dryness, increased porosity, texture change, or color fading is a normal and expected part of the chemical process.
Hair health after your appointment depends on many factors beyond the salon, including:
• Your hair’s existing condition and previous chemical history
• Home care products used after your appointment
• Heat styling frequency and temperature
• UV exposure
• Swimming pools, chlorine, salt water, and ocean exposure
• Hard water and mineral buildup
• Frequency of washing
• Mechanical damage from brushing or tight hairstyles
No professional color, toner, gloss, or smoothing treatment is permanent. Every service naturally changes over time based on maintenance, environmental exposure, and daily habits.
For this reason, clients agree that:
• Chemical services may result in expected dryness, increased porosity, or gradual fading.
• Hair texture and condition may vary depending on previous services and the hair’s natural integrity.
• Ongoing home maintenance is essential to preserve both the cosmetic result and the health of the hair.
• The longevity of any service cannot be guaranteed due to factors outside the salon’s control.
At Shear Bliss NYC, we are committed to providing our clients with the highest quality services in a clean, professional, and welcoming environment. To help offset the increasing costs associated with maintaining salon operations—including supplies, sanitation, and overall upkeep—we apply a $5 salon and convenience fee to each service visit.
This standard fee allows us to continue offering the level of excellence our clients expect, while ensuring our space remains safe, well-equipped, and aligned with industry expectations.
We thank you for your understanding and continued support. Your loyalty allows us to keep doing what we love—making you look and feel your best.
Please arrive on time for your scheduled appointment.
Clients arriving more than 15 minutes late may have their service shortened or rescheduled, and the deposit will not be refunded.
Arrivals later than 20 minutes may be treated as a no-show and charged accordingly.
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5. Product & Treatment Liability
All Pro Addiction, Keratin, Brazilian Blowout, and Hair Botox treatments are advanced chemical smoothing services.
Results vary depending on hair condition, color history, and at-home maintenance. Clients are responsible for following all aftercare instructions provided by their stylist.
Important Notice:
Due to the active ingredients in these treatments, it is normal for hair color to shift, lighten, or change tone — even on virgin or previously untreated hair.
This reaction is a natural chemical process and is not caused by the stylist’s application or technique.
Shear Bliss NYC is not responsible for any color or tonal change resulting from the product’s chemical reaction.
A gloss or toner service may be recommended after treatment to restore or adjust the desired shade if needed.
Shear Bliss NYC is not liable for results affected by prior chemical services, box color, medications, or failure to follow professional home care recommendations.
Refunds are not available once a service has been performed, though adjustments may be offered at management’s discretion within seven (7) days of the appointment.
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6. Payment & Refunds
The remaining service balance is due on the day of your appointment.
Accepted payment methods: credit card, debit card, Zelle, or cash.
Refunds (if applicable) will be issued to the original payment method within five (5) business days.
Retail products must be unopened and returned within seven (7) days for salon credit only.
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7. Acknowledgment
By booking any Pro Addiction, Brazilian Blowout, Keratin, Hair Botox, or other chemical hair treatment at Shear Bliss NYC, you acknowledge and agree to all terms listed above.
Our policies are designed to maintain fairness, professionalism, and the highest level of care for every client.
A cozy and stylish space where every client will be able to receive high-quality hair care services and create a unique image.
to make sure for each client that leaves the salon feels happy 
and educated about their hair/treatment. Each one of our stylists are devoted to make sure for each client that leaves the salon feels happy and educated about their hair/treatment.
Shear Bliss Hair Salon is located in the heart of Kips Bay on the third avenue between 28&29th street. It is a space that emphasizes confidence, style, transformation, and artistry.
Founded in 2004, owners Lana K and Christine M came together to open Shear Bliss NYC with the goal to make customers feel beautiful, confident, and have their experience memorable.
Shear Bliss NYC is New York City’s top-rated hair salon for premium hair coloring services including balayage, AirTouch, blonde transformations, root shadows, highlights, keratin treatments, hair Botox, micro K-tip extensions, and color correction. Led by industry educator Lana Kurayeva, Shear Bliss NYC is where brunettes glow, blondes shine, and transformations happen.
*excluding Lana’s services, cuts and blow outs.
